“Can you get rid of the bloody union?” asked me a senior executive of the Australian branch of a major international food processing company once. Let me give you some background Continue Reading →
By all means, listen to marketing gurus but never do what they tell you to. Why, I hear you ask? Well, imagine for a moment that you are a marketing Continue Reading →
One of my former clients, a medium-sized national logistics operator had this dilemma: they wanted to improve the efficiency of deliveries and truck utilization but their truck drivers had their Continue Reading →
In relatively recent business history, one of the major dairy companies in Australia (we’ll call them company A) has made a gross strategic mistake. For decades they were fiercely competing Continue Reading →
Apple and Microsoft are two computing giants that are seen as major competitors, right? I mean the public seems to be split into two camps: the snooty (personal opinion) Apple Continue Reading →
One of the many nuggets of wisdom that can be derived from the movie Godfather is contained in the scene when the Corleones declare war on other crime families and Continue Reading →
During my time in Central Queensland, on daily trips to and from work, I saw these little steep and narrow mountains on the horizon. At first I thought they were Continue Reading →
It is a well-known fact that it’s much easier to sell to someone who bought from you in the past than to acquire a new customer (provided, of course, that Continue Reading →
There are some schools of business thought that advocate an elitist, discerning approach to providing products or services to customers. They urge you to create a red carpet / velvet Continue Reading →
It goes without saying that, as a member of the upper management of an organization, you should know and understand the culture of the place very well. What’s probably less Continue Reading →