As a manager you should strive to make your job obsolete. Only a great manager can keep things running that smoothly! And don’t worry that you might lose your job – if you’re really that good, they’ll just set you to manage bigger and better things. Continue Reading →
Do not demand respect – it’s pathetic. If you are worthy of respect, you’ll get it. Let your actions speak for themselves. Either you command respect or you don’t. Always Continue Reading →
Never criticise people – only the behaviour. Always separate the person from the behaviour. We all make mistakes, we all do and say silly things from time to time. Refrain from labelling and criticising people, especially in public. Continue Reading →
No job should be excessively stressful.
If you find yourself constantly under pressure, something has gone wrong and you must stop and reassess.
Occasional stress is OK and even recommended but constant stress is counter-productive and dangerous. No job is worth losing your health over. Continue Reading →
Don’t be afraid to ask for feedback.
If it is negative, wouldn’t you rather know earlier?
Most people don’t ask for feedback in order to avoid potential unpleasantness of negative comments. Continue Reading →
If your boss is moody or likes to shout, politely but firmly tell him or her how it makes you feel.
Telling people how their behaviour makes you feel is a non-threatening way of bringing up the issues that bother you.
Continue Reading →
Welcome alternative points of view. They will either prove you wrong or prove you right – you win both ways.
If you make it about WHO’s right, there will be winners and losers. If you make it about WHAT’s right, everyone’s a winner. Continue Reading →
Nothing promotes respect and morale like the loyalty of the manager to his or her people.
Take all the blame, pass on all the praise. Never hide behind your employees, never throw them under the bus. Do that and your people will respect and support you, even if you have to make unpopular decisions Continue Reading →
Have you broken your New Year’s resolution yet?
There’s no shame if you have – it’s not how long it took you to break it that matters, but how long it will take you to start over again.
Do not fall into the self-pity trap. In fact, dispense with guilt trips, self-deprecation or shame spirals and get angry. That’s right, angry and determined. Continue Reading →
Always seek opportunities to provide POSITIVE feedback.
You’d like others to notice it when you’re doing things well and praise you for it, wouldn’t you? So would everyone else.
Practice on your colleagues, your family, even the coffee shop people who serve you your breakfast Continue Reading →